TRICKY NOTEBOOKS WHOLESALE POLICIES
Minimum Order (per delivery point) $200.00 Minimum Reorder (per delivery point) $100.00 Customer must submit a resale or tax-exemption certificate prior to shipment. All Prices are subject to change without notice. PLEASE NOTE: We do not permit the sale of our products via kiosks, flea markets, auction style websites, personal blogshops, mass order websites and home selling.
SHIPPING: All merchandise shipped FOB New York City via UPS Ground unless otherwise noted. Actual freight charges will be added to your invoice unless a freight allowance has been previously agreed upon by both parties involved. Please allow 3–5 business days for delivery.
PAYMENTS: Prepaid American Express, MasterCard or VISA. Check only on approval. Make checks payable to TRICKY NOTEBOOKS INC. Net 30 terms are for approved customers only. To apply for Net 30 terms, you must first pay for 3 consecutive orders by credit card or check after sending us a complete credit report with references. COD's and prepayments are not encouraged. A late charge of 3% per month or 20% per year will be assessed to all past due invoices and balances. If an account is past due, all reorders will not be shipped until the account's overdue invoices are paid in full. No return authorizations for returns will be given for any past-due accounts. Returned checks are subject to a $25 service fee.
RETURNS: All products are sold on a non-returnable basis unless damaged or defective. Any claims of damages, shortages, or defective merchandise must be reported within 30 days of receipt of order. Returns require prior authorization from TRICKY NOTEBOOKS INC. Refused orders and merchandise returned due to customer error are subject to a 25% restocking fee. Orders for immediate delivery may not be cancelled. Orders must be cancelled in writing at least 15 days before requested ship date. If you do not accept back orders, then it must be dully noted on your order. Normal freight will be charged on back-ordered goods Ship Dates and Cancel Dates must be dully noted on all orders.
After your order is received, we will contact you before your order is ready to ship to obtain your credit card information. We accept American Express, MasterCard or Visa.
CONTACT US: We are always ready to help you should you have any questions.
Phone: +1 (616) 666-NOTE
© 2012 Tricky Notebooks Inc. 958 Church Road Saugerties NY 12477